Donna Cross

Donna Cross has worked in the Conflict Management field since 2005. As a Chartered Mediator, she assists parties to resolve disputes and find workable solutions to public complaints involving police, workplace and harassment disputes, civil claims, and by-law matters.

Having completed an MA Conflict Analysis and Management at Royal Roads University, Donna became keenly interested in ADR Program Development at large organizations. In 2012, she designed a comprehensive ADR Program at the Professional Standards Branch at the Edmonton Police Service that is integrated into the EPS Public Complaint System.

Donna is passionate about delivering practical communication training to EPS,  to external first responders and military and enjoys working with diverse groups and students as a mentor.

Donna joined the Can Praxis Team in 2023 as a Phase One Instructor.